Frequently Asked Questions
Everything you need to know about your favorite cookies.
Where can I find the nutritional information for OREO products?
Complete nutritional facts, including calorie count and ingredient lists, are printed on every package and are also available on each individual product page on our website.
Are OREO cookies suitable for vegans?
Most OREO cookies are suitable for vegans as they do not contain animal-derived ingredients; however, they may come into cross-contact with milk during the manufacturing process, so please check the packaging for specific allergen warnings.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food items?
To ensure food safety, we cannot accept returns on opened food products. If your order arrives damaged or incorrect, please contact our customer service team within 14 days for a replacement or refund.
Do OREO cookies contain nuts?
While many of our classic varieties do not contain nuts, some specialty flavors and limited editions might. Always refer to the 'Contains' or 'May Contain' statement on the label for the most accurate allergy information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.